Maintenance requests are typically responded to within 24 business hours. Our team works to complete most work orders within 24 hours whenever possible. However, some repairs may take up to 72 hours or longer depending on the nature of the issue, parts availability, or whether outside vendor support is needed.

No. The the application fee is non-refundable and is required for each rental application. Each adult applicant age 18 or older must submit an application and pay the applicable application fee using certified funds.

Yes, applicants are required to have 24 months of positive, verifiable rental history. Rental history may be reviewed for timely payments, proper notice to vacate, noise or disturbance complaints, illegal activity, unpaid NSF checks, property damage, and whether the previous home was left clean and in good condition at move-out.

The credit builder program is an optional service that may help residents build credit by reporting eligible on-time rent payments to participating credit bureaus. For residents, this can be a helpful way to turn monthly rent payments into a potential credit-building opportunity. Program availability, enrollment requirements, monthly fees, and reporting details may vary. Please contact the leasing office for current information about any available credit builder program and how it works.

Residents can request repairs by submitting a work order through the online resident portal on our property website. You may also stop by the leasing office during regular business hours, and our team will be happy to help you submit a maintenance request.

No, residents do not need to be present for a maintenance technician to complete a repair. When submitting your work order, you may provide permission to enter, which allows our maintenance team to access your apartment and complete the requested service while you are away.

If you are locked out of your apartment, please contact a locksmith (or reset your smart home app if applicable). We do not service lockouts after hours.

Yes, residents are welcome to decorate their apartment home. However, permanent changes or alterations may not be made without written approval from management. Any damages beyond normal wear and tear may be deducted from your security deposit at move-out.

After-hours maintenance emergencies are urgent issues that may affect resident safety, essential services, or cause damage to the apartment community. Examples include: No electricity throughout the apartment No water throughout the apartment No heat during severe cold weather, generally when the outside temperature is below 45°F and the interior temperature is 65°F or below No air conditioning during extreme heat, when applicable, the exterior temperature is above 85°F and the apartment will not cool belo

The application process at begins by selecting your preferred apartment home and submitting an online application. Assuming your application is reviewed and approved, you will pay the required deposit, admin fee (if applicable), sign your lease agreement, pay all applicable move-in fees and charges, and then prepare for move-in. This process is done online on the property website. Our leasing team will guide you through each step, including application requirements, approval status, deposits, lease signing

Appointments are recommended for apartment tours, but walk-ins are welcome during regular office hours. Scheduled tours are prioritized, so we recommend booking an appointment in advance to ensure our leasing team is available to show you available apartment homes and answer questions about pricing, availability, amenities, and the application process.

Applying for an apartment is easy. Visit our floor plans page, choose your preferred apartment home, click “Availability,” and then select “Apply Now” to begin your online application. You can also contact our leasing office for help with availability, pricing, lease terms, and the application process.

Application processing times may vary, but results are typically available within 1 to 3 business days once all required supporting documents have been submitted. Our leasing team will contact you as soon as possible with your application results and any next steps needed to move forward with your new apartment home.

Yes, residents are required to maintain renters insurance with at least $100,000 in personal liability coverage for the full term of the lease. If proof of qualifying renters insurance is not provided, residents may be automatically enrolled in the community’s Damage Waiver Liability Policy. Please visit: https://ppg.confirminsurance.com/ for current renters insurance requirements, policy details, and coverage deadlines.

No. If you transfer from one PEG apartment community to another, a new security deposit is required for the new apartment home. Transfers may also include applicable transfer fees, notice requirements, and approval conditions. If you are a current resident and are interested in transferring to another apartment home or community, please contact the leasing office for details about deposit requirements, transfer fees, eligibility, and next steps.

No, we do not list a specific minimum credit score in the rental criteria. However, a credit report will be processed for each applicant. Based on the household’s overall risk score, the application may be approved, declined, or approved with conditions. If an applicant is declined or approved with conditions, the applicant will receive the required information for the consumer reporting agencies used in the screening process.

If you are unable to self-qualify for an apartment due to credit, income, or full-time student status, the community offers a guarantor-free option for future residents who qualify. Applicants still need to apply online through our website, submit proof of income, a government-issued photo ID, and Visa (indicating they have a legal right to live in the U.S.). Please contact the leasing team for more information about qualification requirements, available alternatives, and next steps in the application proc

The Security deposit is refundable at move-out, less any applicable charges for damages, cleaning, outstanding balances, or other lease-related costs. Deposit terms, refund eligibility, and cancellation policies may vary, so please contact the leasing office for the most current details before applying.

Housing voucher acceptance and requirements vary by property. If you are interested in using a housing voucher, please contact the leasing office for the most current information about potential eligibility.

Corporate lease applicants may be accepted subject to corporate lease qualification guidelines and approval. To qualify for a corporate lease, the company must generally be an operating business for at least 12 months and provide required corporate documentation, including applicable business verification, bank references, and trade references. Corporations must have a senior officer sign the corporate lease and addenda, and the property may request documentation such as Articles of Incorporation to verify

Corporate applicants interested in using apartment homes as guest suites may be considered, subject to availability, property-specific requirements, and management approval. Because corporate leasing options, approved uses, lease terms, and qualification requirements may vary, please contact the leasing office for the most current information about availability and corporate guest suite options.

Yes. We accept reasonable accommodation requests for assistance animals, including emotional support animals, in accordance with applicable fair housing laws through a program called PetScreening (see on property website). Approved assistance animals are not considered pets and may not be subject to standard pet rent, pet deposits, or breed restrictions. Residents may be asked to complete the required accommodation review process and provide supporting documentation when applicable. Please contact the lea

Prospective residents can find a list of applicable fees by reviewing the property flyer and fee disclosure available on our website. Because pricing, deposits, and fees may change, please contact the leasing office to confirm current amounts before applying or signing a lease. Some fees may be required, while others may be optional or situational depending on your apartment home, lease terms, pets, parking, utilities, or other resident selections.

Applicants may provide a U.S. government-issued photo ID, such as a passport or U.S. driver’s license. If an applicant does not have a U.S. government-issued ID, a copy of their visa may be required to verify eligibility for U.S. residency. The community also uses an ID verification service to help authenticate applicant documents, such as driver’s licenses and passports, using artificial intelligence and computer vision technology.

Before moving in, residents may be responsible for several upfront move-in costs. These may include application fee(s), administrative fees if applicable, security deposit, pet deposit and pet fees if applicable, prorated rent, prorated utility or service charges, and any other required move-in fees based on your apartment home, lease term, and applicant qualifications. Move-in costs can vary depending on your selected floor plan, move-in date, current specials, pets, parking, and lease details. Please con

Move-in costs are generally required to be paid before move-in and must be submitted via certified funds unless otherwise approved or required by applicable law. Move-in charges may include your security deposit, pet deposit or pet fees if applicable, prorated rent, and any other required upfront costs. Please contact the leasing office before your move-in date to confirm the total amount due, accepted payment methods, and any available payment options.

Move-in payments and other required leasing charges must be paid using certified funds through the online payment portal, unless otherwise specified by the leasing office. We do not accept cash or personal checks. Please contact the leasing office before making a payment to confirm the total amount due, accepted payment method, and any payment instructions needed before move-in.

Yes. Current residents may be able to add a roommate during the lease term with management approval. Any new roommate must complete the required application and screening process before being added to the lease. Additional qualification requirements may apply, including income verification, credit screening, and approval by the leasing office. Please contact our team to start the roommate approval process and confirm any applicable fees, documentation, or lease update requirements.

If you need to break your lease, residents must provide the required written notice to vacate in accordance with the property’s notice policy and the terms outlined in the lease agreement. Lease break requirements, notice periods, fees, and final charges may vary based on your specific lease terms. Please contact the leasing office before submitting notice so our team can review your lease, explain your options, and confirm any next steps or amounts due.

When your lease is nearing the end, our leasing team will provide information about your renewal options, updated lease terms, current pricing, and any required notice deadlines. Residents may have the option to renew their lease, transfer to another available apartment home, or provide written notice to vacate in accordance with the lease agreement. Renewal options, pricing, and lease terms may vary based on availability and current market rates. Please contact the leasing office before your lease expires

Downtown Jeffersonville (specifically the Rose Hill and North Shore district) is widely considered the premier residential destination for those seeking a vibrant, walkable lifestyle along the Ohio River. This neighborhood is highly sought after for its historic charm, proximity to local riverfront parks, and immediate pedestrian access to boutique dining, coffee shops, and cross-river trail connections. Here are some of the best places to live when you're looking for a Jeffersonville, IN apartment for rent:

Downtown Jeffersonville

• Downtown Jeffersonville (specifically the Rose Hill and North Shore district) is widely considered the premier residential destination for those seeking a vibrant, walkable lifestyle along the Ohio River.

Clarksville

• A historic, neighboring waterfront town located immediately to the west, famous for the sprawling Falls of the Ohio State Park, the giant Colgate Clock landmark, and extensive retail corridors.

Downtown Louisville

• The energetic commercial and cultural core of the region located just across the river to the south, packed with iconic museums, corporate headquarters, and the bustling Whiskey Row entertainment district.

Clifton

• A trendy and historic neighborhood situated just across the river in Louisville, highly sought after for its eclectic mix of Victorian architecture, independent boutiques, and top-rated local eateries along Frankfort Avenue.

Oak Park

• A well-established, family-friendly suburban neighborhood to the northeast in Jeffersonville, popular for its tree-lined streets, excellent local parks, and convenient access to local public schools.

Living in Downtown Jeffersonville along North Shore Drive provides a unique residential experience defined by its scenic riverfront urbanism and its seamless cross-state connectivity. Whether you're looking for career opportunities, regional activities, or tranquil green spaces, here are some of the unique features of living in Jeffersonville to consider:

The Big Four Bridge Lifestyle

• The neighborhood is uniquely positioned steps from the Big Four Station Park, allowing residents to walk or bike across the historic Big Four pedestrian bridge directly into Louisville's Waterfront Park.

Rhythm of the RiverStage

• The area is uniquely defined by its proximity to the Jeffersonville RiverStage, giving residents front-row access to seasonal outdoor concerts, movie nights, and community festivals right on the water.

A Strategic Cross-River Gateway

• Residents enjoy a unique logistical "sweet spot" that provides a peaceful Southern Indiana neighborhood retreat while maintaining a rapid 5-minute commute over the bridges into downtown Louisville.

From walking across historic pedestrian bridges to dining at local riverfront eateries, residents of AVIA North Shore are surrounded by highly rated local activities. Major attractions and activities in the area include:

• Big Four Pedestrian Bridge

• Jeffersonville RiverStage

• Big Four Station Park

• Falls of the Ohio State Park

• Schimpff's Confectionery (Historic Candy Museum)

• Orange Clover Kitchen & More

• Pearl Street Game & Coffee House

• Widow's Brew Coffee Shop

• Derby Dinner Playhouse

• Howard Steamboat Museum

• NoCo Arts Cultural District

• Parlour Pizza Jeffersonville

• Louisville Waterfront Park

AVIA North Shore is strategically located near North Shore Drive and Southern Indiana Avenue, providing an exceptionally efficient commute to the region's primary logistics, healthcare, and manufacturing headquarters. Top major employers and regional hubs include:

• River Ridge Commerce Center (Massive Regional Employment Hub)

• Humana Corporate Headquarters

• Amazon Fulfillment Center (Jeffersonville)

• University of Louisville & UofL Health Hospital Campus

• Norton Healthcare Downtown Campus

• Clark Memorial Health

• Ford Motor Company (Louisville Assembly Plant)

• UPS Worldport Global Air Hub

• Clark County School District Campuses

• TARC Metro Transit Lines and Cross-River Bus Routes

• Louisville Muhammad Ali International Airport

AVIA North Shore offers a stylish and curated collection of community luxuries designed to complement a high-efficiency urban lifestyle near the riverfront:

Resort-Style Outdoor Pool

• Our community features a refreshing, sparkling outdoor swimming pool and lounge deck area, providing a premier seasonal oasis to unwind and soak up the sun.

24/7 Fully Equipped Fitness Center

• We provide an around-the-clock fitness facility complete with free weights, cardio gear, and stationary cycling options to easily accommodate any workout schedule.

24/7 Internet Lounge & Coffee Bar

• The property features a professional co-working study space and internet lounge equipped with a complimentary coffee bar, ideal for remote work or studying.

Sleek Granite Countertops

• Apartment homes boast modern, open-concept floor plans elevated by premium granite countertops, high ceilings, and wood-like flooring throughout.

Stainless Steel Appliances

• Gourmet kitchens are outfitted with a sleek appliance package including a refrigerator, dishwasher, range, and built-in microwave surrounded by bright white cabinetry.

24/7 Package Lockers & Laundry Center

• The community optimizes daily convenience with automated 24/7 package delivery lockers, free uncovered parking, and an on-site laundry facility.

Yes. We have a highly skilled maintenance staff. We offer 24/7 maintenance emergency service.

We encourage our residents to place a work order through the online resident portal on our property website. You can also stop by the leasing office during business hours to place your work order.

All work orders are responded to within 24 hours, depending on the nature of the work order, we try to have all completed within 24 hours but some can take up to 72 hours to resolve.

No, you can provide us with permission to enter which will allow maintenance to complete your work order without you being present.

If you are locked out, you will need to contact a locksmith for assistance after hours. If it happens during office hours, contact the office for assistance.

You are allowed to decorate your apartment home, however no permanent changes can be made without written consent of management. Any damages will be taken out of your deposit upon move out.

EMERGENCIES: No electricity throughout the apartment; No water throughout the apartment; No heating or air conditioning in severe weather conditions (Heat when temperature is below 45 degrees F. or less outside and an interior unit temperature of 65 degrees F. or below) (Air Conditioning when Exterior temp is over 85 degrees and unit interior will not cool below 80 degrees.); Refrigerator not cooling; Water coming into an apartment; The possibility of fire from electrical sparks; Toilet is not working in an apartment with only one bathroom; Situations where the resident’s safety is jeopardized (e.g., the apartment has been broken into and the looks or windows are damaged or there is standing ice in parking area, sidewalks, breezeways, or stairs.);

Pool, fitness center, clubhouse, package lockers, laundry facility, and bike lockers.

During office hours Memorial Day to Labor Day.

Yes

No washer/dryer hookups in any of the units. There is a laundry facility onsite for your convenience.

Yes, this is a pet friendly community.

$300 pet fee per pet, $25 per month pet rent per pet

We love pets and welcome all cats and most dog breeds. All PEG Property Group communities abide by Breed Restrictions; The owner reserves the right to restrict breeds and types of animals. Currently restricted animals include all dogs that are full or partially: Akita, Argentinian Mastiff, Bullmastiff, Doberman Pinscher, German Shepherd Dog, Mastiff, Neapolitan Mastiff, Pit Bull, Pit Mix and Rottweiler. Others may be added.

No

Refrigerator, Dishwasher, Range and Microwave.

Dumpsters are located in the parking lot.

Moving boxes need to be broken down and can be disposed of in the dumpster areas

Pest control comes out once a month.

Management does not accept packages. Package Lockers are available.

24/7

Our Health and Wellness Center has everything you need to stay in shape! We have free weights, cardio, and cycling.

Not at this time.

No, there is no cost to take a tour. You will need to visit the property during business hours or you can call or email the leasing center to set up an appointment that works best for you.

We accept walk ins, but we prioritize prospects who book an appointment.

Monday-Friday

You can reserve your new home with a few easy steps. Visit our website> check out the "floorplans" tab> select your floorplan> select your unit #> and apply!

Application process can vary, but usually takes from 1-3 business days.

Fees and specials may vary daily. The security deposit is determined based on your background check. Contact the office for our daily price quote to learn more.

Payments are only accepted through our online portal.

Payments are only accepted through our online portal.

Yes, we require Renter's insurance with personal liability for $100,000 for the term of the lease.

No, we do not offer furnished apartments. We do furnished guest rooms available.

We offer lease terms on select homes. Contact the leasing office for pricing, availability, and lease term lengths.

The property uses a 3rd party utility company who will charge you for water, sewer, and trash based on an allocation formula.

Spectrum

Friends Make the Best Neighbors! Ask us more about resident referral program

Occasional overnight guests are welcome. However, we do not allow guest to stay longer than 14 total nights per month.

A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.

No. Subleasing your apartment is not allowed. However, you are allowed to add a roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.

Our Residential Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying two (2) month's rent as termination fee.

No. Subleasing your apartment is not allowed. However, you are allowed to add a roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.

No. Subleasing your apartment is not allowed. However, you are allowed to add a roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.

Yes, we have a bus line very close.

Banks, gas stations, restaurants, shopping, hospitals, the Ohio River, and more.

Greater Clark County Schools. Elementary School

There are none close by.

Walmart, Target, Kroger, Myer, Greentree Mall, and more.

Starbucks